Terms and Conditions

1. Gift Vouchers cannot be extended, are non-refundable and non transferable.

2. All Gift Vouchers must be used in full. No change or voucher for unused differences can be issued.

3. The actual gift voucher must be presented on arrival.

4. Any reservation made using this voucher will be subject to our normal booking policy.

5. Gift Vouchers will be automatically redeemed in the case of a no show.

6. Where purchased online, the purchaser and the recipient have a responsibility to ensure that the unique voucher number is not disclosed to others - by printing the voucher once and by closing down the web page immediately once printed. Each voucher will be valid for a single redemption only.

7. All bookings are subject to availability and change.

8. Gift Vouchers are valid from the date of purchase until the expiry date.

9. When using this gift voucher, you must call in advance and make a reservation quoting the voucher number. On arrival, please present the gift voucher for validation. We reserve the right to refuse payment by gift voucher if a reservation has not been made or a voucher is not presented.

10. Pre-booking with your gift voucher reference number is essential for everything except the monetary vouchers.

11. All website payments are processed securely by Trust Payments. No private information is held by Dolan Hotels, all website payments are processed securely by Trust Payments and personal information encrypted.

12. Vouchers that include accommodation and dinner are not available for use over Christmas, New Year, Easter, or Valentine days, unless otherwise stated on the voucher.